This will allow authorized users to use Adobe Creative Cloud on multiple computers at the cost of only one license. You can use Creative Cloud on as many computers as you like. However, you can only be signed in to two computers at a time. If you sign in to a third computer, you will be prompted to sign out of a previous computer.
To sign out of a computer, the machine must have an active Internet connection. You can download and install directly from Adobe. DMCA and other copyright information. Issues with this website? IT Services Catalog. Remote Work FAQ. Report a Problem. Getting Started. If you are a student, go here instead. Select a topic to expand below. You can find an overview of how Adobe may use information associated with you in the Adobe Privacy Center.
Users will see in-app learning content, which will provide personalized learning content based on how the application is used. We plan to expand the functionality to other Creative Cloud applications as we learn more about how the personalized learning content is used.
If administrators install applications via Creative Cloud Packager using Enterprise IDs, the ability to share information with Adobe about using Creative Cloud apps is disabled for the members of Creative Cloud for teams, Creative Cloud for enterprise, and Creative Cloud for education.
Admins cannot enable it. However, if administrators let users install Creative Cloud applications via the Creative Cloud for desktop app using an Adobe account, users can share information about how they use the applications. Users can change these preferences at any time by visiting their account page. We have different plans for individuals, businesses, and enterprises.
Learn more on the Creative Cloud membership plans page. View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses.
Enterprise customers should request a consultation. Credit card payment is accepted for Creative Cloud memberships in all supported countries. Payment via PayPal is accepted in only a few supported countries. See Payment options. Individual desktop apps and services may not be available in all these languages.
Learn how to change the language of your Creative Cloud apps. Find out more on the Creative Cloud plans page.
Learn how to update your credit card and billing information. Yes, you can prepay for one year for most Creative Cloud membership plans. Learn more on the plans page. Any subscription canceled in the first 14 days is fully refundable.
After 14 days, cancellation policies will apply. To learn more about canceling a subscription, see Cancel Adobe trial or subscription. Yes, you can purchase multiple single app membership plans under a single email address, as long as they are for different applications. No, Creative Cloud versions of the desktop applications are not available as a perpetual license. In certain regions, banks may charge you a fee for using a debit card. For more details, contact your bank.
Many of the Creative Cloud apps let you export files to the Creative Suite 6 version of that same application. Adobe plans to continue to support the ability to export to CS6 in the applications that already have that capability. New features added to the desktop applications after CS6 may not be supported in the exported file, or by the CS6 application.
Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases. New features added to the above list after CS6 may not be supported in the exported file or by the CS6 application. You can find the minimum system requirements for each Creative Cloud app on the system requirements page.
You can find them under Previous Versions in the Creative Cloud desktop app. Yes, you can install the previous major release of your Creative Cloud app. Learn how to install the previous version of your Creative Cloud desktop app.
Your Creative Cloud files are stored on your desktop and the Creative Cloud servers. If you cancel or downgrade your paid membership, you still have access to all the files in the Creative Cloud folder on your computer and via the Creative Cloud website. Your account will be downgraded to a free membership, which includes 2 GB of storage.
See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine. Your access to Creative Cloud is governed by the terms of use. You can also access your subscription terms here. Find out how to change your account information; update credit card details; or upgrade, renew, or cancel your membership here.
With Creative Cloud, you have the option of sharing information with Adobe about how you use the Creative Cloud desktop apps. This information lets us give you a more personalized experience, and helps us improve the quality and features of products. This option is turned on by default and the information is associated with your Creative Cloud account. You can change your preference at any time on your Adobe Account Management page.
You can choose not to share information about how you use the Creative Cloud desktop apps by setting your preferences on your Account Management page. This setting applies to how you use the features within desktop apps, not to the services these desktop apps use, such as Behance. These services are governed by their respective privacy policies, Adobe Privacy Policy , or both.
You can share the following types of information about how you use the Creative Cloud desktop apps:. This information is associated with your Adobe ID and can be used to personalize the application experience, provide feature usage data to the product teams to improve the product, and to communicate with you.
You can find an overview of how Adobe may use information associated with you in the Adobe Privacy Center. Users will see in-app learning content, which over time will provide personalized learning content based on how the application is used. As Adobe learns more about how the personalized learning content is used, in-app learning can be extended to other Creative Cloud applications. If administrators install applications via Creative Cloud Packager using Enterprise IDs, the ability to share information with Adobe about using Creative Cloud desktop applications is disabled for members of the following: Creative Cloud for teams and Creative Cloud for enterprise.
It cannot be enabled. However, if administrators let users install Creative Cloud applications via the Creative Cloud for desktop app using an Adobe ID, users can share information about how they use the applications. Users can change these preferences at any time by visiting their Account Management page. Your existing Creative Suite product installation is not affected by installing the Creative Cloud product applications.
If administrators install applications via Creative Cloud Packager using Enterprise IDs, the ability to share information with Adobe about using Creative Cloud desktop applications is disabled for members of the following: Creative Cloud for teams, Creative Cloud for enterprise, and Creative Cloud for education. To purchase Creative Cloud for teams or Creative Cloud for enterprise membership, go to the plans page. To purchase Creative Cloud photography plan, go to the Photography plan page.
View the latest list of countries where Creative Cloud is available for individuals, teams, and small businesses. Enterprise customers should request a consultation. When purchasing on the Adobe website, the payment is handled by our fulfillment partner Baozun tel: Payment via Alipay, WeChat pay, and Union pay is accepted. Find out more on the plans page.
Pre-payment for a year is the only available option. However, users may use a local third-party payment service in China to support month to month payment. Contact our partner Baozun tel: for cancelation.
If the cancelation happens within 14 days from purchase, the user is eligible for a full refund. If the cancelation happens after 14 days, users are not eligible for a refund but they can still use the product until the expiration date.
The day period starts when the user purchases the Creative Cloud Photography plan. If you have purchased your Creative Cloud Photography membership via marketplaces such as Tmall, they may have a different return policy.
No, Creative Cloud versions of the desktop applications are not available as a perpetual license. When purchasing on the Adobe website, the payment is handled by our fulfillment partner Baozun. Some features may not be available in China yet.
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