The door will not swing out and I think it is because something broke on the catridge iteslf and is now stopping the cartridge from being removed. I think I will be able to remove it if I can strip down the printer. To this end I have repeatedly asked Dell to let have a pdf of the service manual but they seem unable to grasp what is required. I cannot believe that only the user manual is available but this what they have told me!
Does anyone know where I can get a copy of the c service manual? I have spent hours looking on the web without success and am thinking that the printer will need to be scrapped. Unfortunately, there is no service manual. I cannot locate any information on disassembly of this printer. To say that there is no manual is incorrect - service technicians have access to the information and digital manuals. But to deny access to the public after Dell renders a technology obsolete is a problem - are we supposed to fill the landfills with obsolete equipment?
Dell needs to support these printers - not necessarily in Dell service shops, but by publishing the PDF of a service manual. The domain staff. Either there is an error in the URL or that site is not publicly available.
Browse Community. Dell Community : Electronics : Printers : c Service manual. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Dell Support website, support. Customer Care - Contact information, order status, warranty, and repair information Downloads - Drivers.
You can access the Dell Support website at support. Select your region on the support page, and fill in the requested details to access help tools and information. Provide enough room to open the printer tray, covers, and option. It is also important to allow space around the printer for proper ventilation. For details on the operator panel, see " Operator Panel. NOTICE: To protect the drums of the toner cartridges against bright light, close the front cover within three minutes.
If the front cover remains open for more than three minutes, print quality may deteriorate. Scratches, dirt, or oil from your hands on the film of the belt unit may affect print quality. Press and slide the blue latches of four toner cartridges to the locked position. Use the small gray tabs to place the PHD unit back into the printer completely.
A local printer is a printer attached to your computer using a USB cable. If your printer is attached to a network instead of your computer, skip this section and go to " Turn On the Printer. See your computer operating system documentation to see if your system supports USB. Ensure that the printer, computer, and any other attached devices are turned off and unplugged.
Connect the printer to the computer using a USB. Plug the other end of the cable into a USB port on the back of the computer. Connect the power cable to the printer and plug it into an electrical wall outlet. Turn on the computer and the printer. In that case, follow the next 2 to 3 steps. Otherwise, proceed with step 4. To connect the printer to the network, plug one end of an Ethernet cable into the Ethernet port on the back of the printer, and the other end into a LAN drop or hub.
Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet. NOTE: The following sections are considered advaned functions and should only be carried out by a system administrator. The Dell Color Laser c Launcher window opens. Click the Tool Box button. The Tool Box opens. Click the Printer Settings Report tab. Select Reports from the list at the left side of the page.
The Reports page is displayed. An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example,. Click the Printer Maintenance tab. Press the Apply New Settings button to take effect. You can also assign the IP address to the printer when installing the printer drivers with installer.
When you use the Network Installation feature, you can set the IP address from 0. Print another Printer Settings page. Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address for example, Your printer is supplied with an electric leakage detector, which prevents electric shock or fire due to electric leakage by automatically cutting circuits inside the printer. When electric leakage is detected, the Reset button is tripped.
In this case, press the Reset button to turn the printer back on. If the Reset button is tripped again after you press the Reset button, contact Dell. Check whether or not the electric leakage detector is functioning at least once a month by following the steps below:. Press the Reset button to turn the printer back on. Do not continue to use the printer if the electric leakage detector is not functioning. NOTE: This web tool is not available unless the printer is connected using a network cable.
To fill out printer inventory reports requiring the asset tag number of all the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool. Just type the IP address of each printer on the network to display the asset tag number. The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of printing trends. If you are a network administrator, you can easily copy the printer settings to one or all printers on the network using your Web browser.
If you do not know the IP address of your printer, print a printer settings page, which lists the IP address:. The Printer Selection dialog box opens. You can also launch the Tool Box from the printer icon on the taskbar. The EWS page is displayed. Press the Print Server Settings button. The printer settings page is printed. If the IP address shows 0. To assign one for your printer, see " Assign an IP Address. Use the Printer Status menu to get immediate feedback on printer supply status.
When toner cartridge is running low, click the order supplies link on the first screen to order additional toner cartridges. These pages show the details of the status regarding each protocol or the print jobs.
Use the Printer Settings menu to change printer settings and view the settings in the Tool Box remotely. Using the Print Server Settings menu, you can change the type of printer interface and necessary conditions for communications. Use the Copy Printer Settings menu to copy the printer's settings to another printer or printers on the network just by typing each printer's IP address. NOTE: You must log in as an administrator to use this feature.
Use the Print Volume option to check the histories of printing, such as paper usage and types of jobs being printed, and limit which users use the color mode and the maximum number of pages they can print. Use the Printer Information menu to get the information on service calls, inventory reports, or the status of current memory and engine code levels. Use the E-Mail Alert menu to receive an e-mail when the printer needs supplies or intervention. Type your name or the key operator's name in the e-mail list box to be notified.
Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.
Click Online Help to visit the Dell Support website, and see the User's Guide on that page to verify configured settings. Dell recommends configuring the environment settings for your Web browsers, before using the Dell Printer Configuration Web Tool.
Select Internet Options from Tools on the menu bar. Select Languages in the General tab. Specify the display language in order of preference in the Language in order of preference list. Select Internet Options from the Tools menu. Select Options from the Tools menu. Click Advanced. Click Edit Languages in the General tab.
Specify the display language in order of preference in the Languages in order of preference list. Click General on the Options dialog box. The Top Frame is located at the top of all pages. When Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the Top Frame on every page.
Displays the printer's location. Displays the printer's administrator's name. Displays the status of the printer settings and indicators and automatically refreshes at the set interval. The interval can be changed in. Links to the Dell web page. See the User's Guide on the Dell Support website, support. Shows the printer bitmap. The Printer Status menu appears in the Right Frame by clicking the bitmap.
The Left Frame is located at the left side of all pages. The menu titles displayed in the Left Frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. Links to the Printer Settings Report menu. Links to the Print Server Reports menu. Links to the Copy Printer Settings menu.
Links to the Print Server Settings menu. Links to the Dell Support website. See the User's Guide on that page. The Right Frame is located at the right side of all pages. The contents of the Right Frame correspond to the menu that you select in the Left Frame. Receives the current printer configuration and updates the latest information in the Right Frame. The old printer settings will be. Submits new settings made on the Dell Printer Configuration Web Tool to the printer and reboots the printer.
The old. Restores the old settings from before changes made. New settings will not be submitted to the printer. When you are accessing these menus, the authentication dialog appears on the screen. Type a user name and password for the printer's administrator by following the prompts displayed in the dialog box. The default user name is admin , and the default password is left blank NULL. The user name cannot be changed.
See " Set Password " for more information. Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer. The following pages are displayed in the Printer Status menu. Displays the percentage of toner remaining in each toner cartridge. When a cartridge is empty, a message appears. The text. Print Cartridge is linked to the Dell Printer Supplies website, www.
Displays the type of printing for the printer. Color Laser is displayed normally. When printer errors occur such as running out of paper or running out of toner cartridge , the details of all alerts or indications of errors are displayed in the.
Location Displays the location where the printer error occurred. To verify the printer details such as hardware configuration and software version. This page can also be displayed by clicking Printer Information in the Left Frame.
To confirm the print jobs that are being processed. Click Refresh to update the screen. To check the completed print jobs. Up to the last 22 print jobs are displayed. Use the Printer Settings menu to display the printer settings report and to configure printer settings. Displays the amount of time before the printer enters the power saver timer mode 1 after it finishes.
Displays the amount of time before the printer enters the power saver timer mode 2 after it finishes. Displays the amount of time the printer waits to receive additional bytes of data from the computer. Displays the voltage settings of the transfer roller for plain paper. The default is 0. Displays the voltage settings of the transfer roller for thick plain paper. Displays the voltage settings of the transfer roller for cover paper. Displays the voltage settings of the transfer roller for thick cover paper.
Displays the voltage settings of the transfer roller for labels. Displays the voltage settings of the transfer roller for coated paper. Displays the voltage settings of the transfer roller for thick coated paper. Displays the voltage settings of the transfer roller for envelopes. Displays the voltage settings of the transfer roller for recycled paper. Displays the voltage settings of the transfer roller for Japanese coated paper.
Displays the voltage settings of the transfer roller for Japanese postcards. Displays the temperature settings of the fuser for plain paper. Displays the temperature settings of the fuser for thick plain paper. Displays the temperature settings of the fuser for cover paper. Displays the temperature settings of the fuser for thick cover paper. Displays the temperature settings of the fuser for labels.
Displays the temperature settings of the fuser for coated paper. Displays the temperature settings of the fuser for thick coated paper. Displays the temperature settings of the fuser for envelopes. Displays the temperature settings of the fuser for recycled paper. Displays the temperature settings of the fuser for Japanese coated paper. Displays the temperature settings of the fuser for Japanese postcards. Displays whether to adjust the height of the installation location of the printer.
Displays the URL accessories. Displays the URL premier. Printer Settings Click the Start button to print the printer settings page. Device Settings Click the Start button to print the device settings page. Click the Start button to print the error history report.
The Printer Settings tab includes System Settings page. Displays the amount of time before the printer enters the power saver timer mode 1 after it finishes a print job. Displays the amount of time before the printer enters the power saver timer mode 2 after it finishes a print job. Specifies the amount of time the printer waits to receive additional bytes of data from the computer. When this timeout expires,. Label Light Sets the paper density in Light for the label. Sets the reference voltage settings for the transfer roller for thick plain paper.
Sets the reference voltage settings for the transfer roller for thick cover paper. Sets the reference voltage settings for the transfer roller for thick coated paper.
Sets the reference voltage settings for the transfer roller for Japanese coated paper. Sets the reference voltage settings for the transfer roller for Japanese postcards. Auto Registration Adjustment Specifies whether to adjust the color registration automatically. To print the color registration chart and to adjust the color registration by using the chart. To initialize the non-volatile memory NVM.
After executing this function and rebooting the printer, all the menu parameters are reset to their default values. Specifies whether to use the refilled toner cartridge or not. When this setting is on, you can use toner cartridges provided by other companies. Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer.
Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. Using "Copy Printer Settings" will not copy the settings to another printer.
To initialize the data for the print meter. After executing this function to automatically restart the printer, the value of the meter resets to 0. Initialize PrintMeter Click Start to initialize the print meter. Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.
On this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab. Displays the current settings of Ethernet transmission rate and the duplex settings. Displays the list of IP addresses that are permitted or denied access to the printer. In this page, you can only verify the settings of items. Displays the acceptable e-mail addresses for the E-Mail Alert feature specified in E-.
Specifies the contact name, number, and other information of the printer administrator and service center up to. Specifies the contact address of the printer administrator and service center up to 63 alphanumeric characters. Sets the time interval for refreshing the contents of the status display pages automatically from 15 to To specify whether to enable or disable printing ports and management protocol features.
Select the check box to enable the E-Mail Alert feature. You can also configure the transport protocol to be used. UDP can be selected as the transport. When you change or configure the settings, click the. Restart printer to apply new settings button to apply new settings. Specifies the host name up to 47 alphanumeric characters. The default name will remain valid if no entry is made. Sets the IP address allocated to the printer in the nnn.
Note that values and are not valid for the first three-digits. Sets the subnet mask in the nnn. Each section of nnn. Sets the gateway address in the nnn. Specifies the domain name of the domain name server. Up to alphanumeric characters, periods, and hyphens.
If specifying more than one domain name, separate them using a comma or semicolon. The IP Filter page is displayed. Displays the maximum number of connections received simultaneously by the client. Sets whether to enable or disable the password. And also specifies the password value up to 7 characters. To configure detailed settings for E-Mail Alert.
Specifies the SMTP login user. Up to 63 alphanumeric characters, periods, hyphens, under bars, and at. If specifying more than one address, separate them using commas.
Specifies the POP3 server port number. This must be or between and Up to 63 alphanumeric characters, periods, hyphens, under bars, and at symbols can be used. Sets acceptable e-mail addresses for the E-Mail Alert feature up to alphanumeric characters. Specifies the community name to access read only the data up to 31 alphanumeric characters. The original setting will remain valid if no input is made. Characters entered for community name in previous settings will not.
Specifies the community name to access read and write the data up to 31 alphanumeric characters. The original settings will remain valid if no input is made. Characters entered for Community Name Trap in previous settings.
Select the check boxes to notify trap occurrence. In this case, specify the IP address and IP socket in the. Each section of " nnn " is a variable value between 0 and Note that values and.
IP socket mmmmm is a variable value between 0 and Sets the address in the address field. Enter a numeric value between 0 and in each field of "aaa. Sets the Subnet Mask in the mask field.
Enter a numeric value between 0 and in each field. You can set up to a maximum of five items and the first item takes priority. Enter the shortest address first before proceeding to the next longer address when setting multiple filters.
The following section explains how the IP Filter operates. Enabling Printing From a Specified User. The following describes the procedure to enable printing only from the " Click the first column of Access List row 1. Enter " Select Permit. Click Apply New Settings. Disabling Printing From a Specified User.
The following section describes the procedure to disable printing only from the " Select Reject. Click the first column of Access List row 2. Enter " 0. Enabling and Disabling Printing from Network Addresses.
You can enable printing from the " However, the example below describes how to enable printing from the " Click the first column of the Access List row 1. Click the first column of the Access List row 2. Click the first column of the Access List row 3. To set or change the password that is required to access the printer setup parameters from the Dell Printer Configuration Web Tool.
This page can also be displayed by clicking Set Password in the Left Frame. Sets the password up to 10 alphanumeric characters. Network settings will revert to the factory default settings and reboot the network capability. To copy the settings to another printer, specify the IP address and password of the printer to which the settings are copied in the IP Address text box and Password text box.
Then, click the Copy the settings to the Host in the above list button. Copying the settings is complete. The connection time-out period is 60 seconds. After that, you can check whether settings were copied to this page.
And you need to check the Copy the settings to the Host in the above list and reboot the machine menu of the Dell Printer Configuration Web Tool in the destination printer to verify if settings were actually copied or not.
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